avaya hold music format,3cx hold music format,

Its a fact that different PABX vendors have set  different file format for the music on hold files setup. You should convert the recorded music file to the defined format , before uploading it the system. Or Else PBX cant detect the music file and will be skipped when attempted to Play. Here we gives the format different systems have defined to configure  music on hold . CISCO: UC500 Series G 711 8khz 8bit .au or .wav CISCO: CUCM 16-bit PCM wav file Stereo or mono Sample rate 8-48 kHz NEC: CCITT A Law 8khz 8bit mono PANASONIC: IMA ADPCMRead More →