Turn On Display Name Avaya 16xx series phones | By Default the top line of your 16xx phone display shows the extension number without Name. But follow this simple steps below and you can make your name displayed as well. Here is the menu path. Details steps are given below Features > Phone User > Phone Screen settings > Display Name (ON) Press DONE Detailed Step Click the button below Features option on the display. Navigate using the arrow keys to scroll the display and select Phone User. Navigate further to Phone Screen Settings. Scroll UP/DOWN to find Display Name.